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March 30, 2015
Sur-Gard IP-based Receiver Provides Visual Verification to Reduce False Alarms
Working with PIR cameras, SG-System 5 sends images to monitoring facilities so they can more accurately assess alarm situations

TORONTO — March 30, 2015 –– Sur-Gard, part of the Security Products business unit of Tyco, the world’s largest pure-play fire protection and security company, announces the introduction of SG-System 5, a reliable, upgradeable IP-based receiver that supports visual alarm verification solutions. 

Built on Sur-Gard quality standards for monitoring station receivers, the SG-System 5 offers important features such as integrated redundancy and future-proofing through its capacity to monitor up to 1,474,560 IP cellular or Ethernet communicators through upgradeable memory or license keys.

The new SG-System 5 also supports visual verification via its compatibility with the DSC PowerSeries Neo platform. Working in congress with PIRs that are activated when an alarm is triggered, the SG-System 5 receiver can instantly send still images to the monitoring facility for assessment and possible action by authorities, thus reducing the possibility of costly false alarms while also speeding the process in real alarm situations.

“In response to the demand for visual verification of alarms, Sur-Gard’s new SG-System 5 offers monitoring stations timely critical images which allow them to respond quickly and appropriately,” said Tim Myers, Product Line Director - Intrusion, for Tyco Security Products. 

The compact, space-saving SG-System 5 offers the highest account density per U rack available in the industry --complete with fully “hot swappable” line cards and built-in diagnostics that proactively identify and report issues to the console software. Programming changes can be handled through a menu-driven touch screen or remotely.

The SG-System 5 also offers a Full Service Agreement Program adding extra value to central station customers worldwide. The program provides exclusive benefits including 5 percent off all future hardware purchases, access to monthly Sur-Gard webinars and unlimited firmware upgrades. Other benefits under the service agreement, which also apply to SG-Systems 3/4, are a free 30-day loaner receiver program, 24/7 tech support and an advanced hardware replacement program.

For more information on the SG-System 5 and the Full Service Agreement Program, please visit
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 About Sur-Gard
Sur-Gard alarm receiving products are part of the Security Products business unit of Tyco, the world’s largest pure-play fire protection and security company. Sur-Gard is known as the number one brand for receiving equipment with numerous patents and awards for innovation and leadership. With decades of experience in the engineering, manufacturing, service and support of central stations receivers, Sur-Gard products cover a range of applications from proprietary applications requiring reception of a couple of accounts through to full central monitoring stations with hundreds of thousands accounts using "Virtual" receivers with automatic redundancy. To learn more about Sur-Gard products, visit

About Tyco Security Products
Tyco Security Products and its leading brands conducts business in over 177 countries around the world, in multiple languages and employs over 2,800 employees globally, including research and development, marketing, manufacturing, sales, service and logistics teams in the Americas, Europe, the Middle East, Africa, and Asia Pacific. Our products, built by developers from all product disciplines, consistently allow customers to see more, do more, and save more across multiple industries and segments including healthcare, government, transportation, finance, retail, commercial and residential.  Worldwide, Tyco Security Products helps protect 42% of Fortune 500 companies, transportation systems on five continents, 37% of the world’s top 100 retailers, over two million commercial enterprises, thousands of students in more than 900 educational facilities, and over five million private residences

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