News + Events

News & Events
section menu


August 29, 2013
Tyco Security Products Partners with Telguard, Expanding DSC’s Interactive Offering
Best-in-class hardware combined with superior interactive service

Toronto – August 28, 2013 – Tyco Security Products, a division of Tyco (NYSE: TYC), has partnered with Telguard, a division of Telular Corporation, to offer industry-leading interactive service solutions to support its DSC Intrusion
Security products.

Tyco Security Products is committed to an interactive future for DSC and all of its intrusion brands. To that end, Tyco Security Products has revised its interactive strategic direction to focus on the continued development and delivery of quality intrusion products which enable our partners to provide the best possible interactive services. Tyco Security Products will be working with multiple interactive service partners going forward to offer our customers product and service excellence and choice.

Under this new strategic direction, Telular is the first interactive service to partner with DSC to offer customers DSC’s best-in-class hardware in combination with Telguard’s proven, trusted security communications solutions.

As a result, users of DSC’s current C24 Interactive offering will migrate, through a transition period, to Telguard’s HomeControl offering, via the iControl Networks’ OpenHome™ software platform. Current C24 Interactive dealers can carry on activating and adding interactive services without disruption until the migration date, but will need to sign on as a Telguard authorized reseller to continue offering interactive services to end users after the migration date. Migration to Telguard HomeControl will allow customers to continue to use interactive services to arm and disarm IMPASSA or PowerSeries security panels, create triggers based on the panels’ sensors, support Z-Wave® devices, and view live or event driven video. All existing DSC products compatible with interactive services will be available for use with new partners. DSC customers will be able to leverage new cellular service options through the integration of
Telguard SIM services into the DSC range of interactive communicators operating through the OpenHome platform.

The migration of C24 Interactive to Telguard HomeControl does not affect users of C24 Communications (Connect 24), only users of the C24 Interactive service.

Shawn Welsh, VP of Marketing and Business Development at Telular Corporation said, “We’ve always had great respect for DSC’s long history in building best in class security hardware platforms and are pleased to come together and join forces. We look forward to combining our individual strengths to serve DSC dealers and their customers.”

DSC’s role as global industry leader in the development of security solutions, paired with the strengths of interactive security services offered by similar high-calibre partner brands such as Telguard HomeControl Services, are expected to increase DSC’s footprint in the interactive space, ensuring customers with additional revenue opportunities and enhanced service standards.

“We recognized the expertise of Telguard as a service provider, making them an ideal company to partner with. Their commitment to move forward, working with iControl, to provide high quality, reliable service and customer support complements our own passion for delivering world-class security hardware and services. We are dedicated to the future of Interactive services and to providing compatibility and choice through the Tyco global family of products.” said Stephen Meagher, Director of Product Management - Interactive Security Services, Tyco Security Products.

As a whole, customers will greatly benefit from this new, multiple-partner strategy, as DSC continues to identify, build on and leverage synergies between global partner businesses.


About Telguard
Telguard, a division of Telular Corporation, combines devices, communications and alarm processing into turnkey systems for monitoring intrusion and fire systems without a traditional landline. These field-proven solutions deliver 24 hour wireless protection by transmitting data from virtually all security, fire and PERS systems to central stations using today’s cellular networks. Telguard’s simple installation, reliable operation, and over 25 years of wireless experience have helped it grow to be one of the largest security communications solutions. For more information, please visit

About DSC
DSC Intrusion Security products are part of the Security Products business unit of Tyco (NYSE: TYC), the world’s largest pure-play fire protection and security company. DSC provides security professionals with products of superior quality and performance in more than 140 countries worldwide. They include alarm control panels, keypads, user interfaces, detection devices, alarm communication products, and industry-leading alarm monitoring technology. More information on DSC can be found at

About Tyco Security Products
Tyco Security Products and its leading brands conduct business in over 176 countries around the world, in multiple languages, and employ over 2,700 employees globally, including research and development, marketing, manufacturing, sales, service and logistics teams in the Americas, Europe, the Middle East, Africa, and Asia Pacific. Our products, built by developers from all product disciplines, consistently allow customers to see more, do more, and save more across multiple industries and segments including healthcare, government, transportation, finance, retail, commercial and residential. Worldwide, Tyco Security Products helps protect 42% of Fortune 500 companies, transportation systems on five continents, 37% of the world’s top 100 retailers, over two million commercial enterprises, thousands of students in more than 900 educational facilities, and over five million private residences.

download PDF
Related Websites +