Live Chat Available for Security Professionals

We are very excited to announce; Live Chat is now available through Technical Support for all North American customers.

Market Segments
Available to North American professional installers to contact technical support for help and troubleshooting.

Features

• Support is provided from 9:00 AM-5:00 PM EST
• PowerSeries, PowerSeries Neo, Impassa, DSC Touch, Alexor, and Maxsys panels are supported
• No software installation is required as support is hosted on www.dsc.com
• Accessible on common desktop, smartphone, or tablet web browser
• To access the live chat feature, customers are required to be registered & logged in to www.dsc.com 
• Chat transcript can be provided via email for record keeping

File such as screenshots, event buffer/panel programming can be shared through live chat to save time.

Access Live Chat Now
To use the Live Chat tool, log into the DSC.com website and click on the “Live Chat” tab on the right side of the page.